Overseen administrations. Specialized help and rethinking


We uphold our customers from Latin America to Asia with uniform cycles, implicit understanding with the world's prescribed procedures.

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Overseen administrations. Specialized help and rethinking 

 

We uphold our customers from Latin America to Asia with uniform cycles, implicit understanding with the world's prescribed procedures. 

 

Our administration community helps our clients in 4 unique dialects ​​around the clock, 7 days per week in 50+ nations around the planet. 

 

The Softline Service Center is a solitary instrument intended to offer top notch types of assistance to our customers. 

 

Managed Onsite services

 

Specialized help 

 

Arrangement of counseling and innovative administrations to help the current usefulness of programming and equipment buildings and IT frameworks. 

 

Bound together work strategy all through Russia 

 

Single section point. 

 

Month to month announcing. 

 

Brought together SLA. 

 

Die hard faithfulness administrator. 

 

Quarterly investigation of works. 

 

Accomplices work in our framework. 

 

Devoted accomplice subject matter experts. 

 

Brought together online specialized help administration all through Russia 

 

Online help. 

 

By telephone 

 

By email. 

 

Full inclusion ever zones. Working hours 24x7. 

 

Designing assets for execution 

 

Reaching Softline. 

 

every minute of every day Helpdesk, more than 100 representatives. 

 

Designers in huge workplaces, lasting presence. 

 

Takeoffs on occurrences in different urban communities (workers from Softline workplaces or accomplices). 

 

Advantages of Managed administrations: 

 

Turnkey IT administrations. 

 

There was a chance to focus however much as could be expected on the center business. 

 

Ensured accessibility of IT administrations as indicated by business prerequisites. 

 

The capacity to rapidly transform IT foundation and assets for the elements of the business. 

 

Administration level straightforwardness for business, revealing and boundaries as indicated by your prerequisites. 

 

Multilingual first line. 

 

Essential guarantee on all items. 

 

Die hard loyalty Project Manager. 

 

The capacity to draw in undertaking specialists to execute the arranged changes in the IT foundation. 

 

Plausibility of selling as a declaration.

 

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